The Old Folks At Home

I went to the old folks home in Alcúdia yesterday. They had rung me up and asked me to come by. There was a surprise on entering the "residencia". I remembered it when it was the Alcúdia hospital. The place has been completely transformed. They describe it as not really a hotel and not really a hospital, but it looked and felt more like a hotel.

I said to them that a perception of a residencia, among many Brits at any rate, is probably that of the "old folks home", one of elderly people sitting around in stiff-backed chairs, staring aimlessly at a television screen, not always smelling of lavender, and waiting for the next trolley of tea to come by. The residencia really isn't like that.

They wanted to do something about increasing awareness of what the place is really like, but that's for elsewhere, as there is - along with every other part of Mallorca's economy - a crisis in the residencia sector.

Workers at residencias across Mallorca have added their voices to the growing number of personnel that is either not being paid or is being paid late. Though the regional government or town halls don't operate residencias, the companies which do are paid by government and the companies in turn pay staff salaries. Or don't, as the government is in debt to them, as it is in debt to all manner of providers.

A protest planned for today outside the regional parliament by workers from different residencias adds to one staged by a hundred workers at the residencia in Marratxí on Saturday. It had been announced that November salaries for the staff in Marratxí would not be paid, this coming on top of delays in the past few months.

The residencia workers are far from being the only ones who have suffered because of the inability of government (or town halls) to pay suppliers, but problems with payment at this time of the year are particularly acute, given the proximity of Christmas.

The system of payment for those in the public sector isn't collapsing, but it is on foundations that seem to be becoming ever more shaky, as is the edifice of the Mallorcan and indeed Spanish welfare state.

The residencias, in addition to their permanent residents, provide an important service through their day centres. These are important especially for the elderly who live alone and/or in conditions that are not much better than destitution.

A misconception that surrounds local society, in addition to one that the welfare state is particularly generous, which it isn't, is that the family always takes care of its own, the elderly included. The family does of course provide, but not quite to the same extent that it once might have.

The Economic and Social Council for the Balearics has released information regarding the number of people aged 65 or older who live on their own. The percentage in the islands as a whole is just under a third, and one half of these either have no or very little by way of contact with family, while some 22% also have no obvious friends to call upon. Pensions, which Mariano Rajoy says he will safeguard, can be as low as 250 euros a month.

Demands placed on agencies outside the established welfare state have rocketed in the past few years, and not only for help for the elderly. The Cruz Roja and the Catholic charity, Caritas, are just two that have had to step in as a combination of economic crisis and a societal shift that has lessened the strength of the family has left an increasing number of people with little or no safety net; and crisis has itself contributed to undermining the wherewithal of some families to go some way to providing this safety net.

Crisis is not just damaging economically but also socially, and the strain of crisis is such that opposition parties accuse the regional government of stripping away nearly 250 million euros from that part of the budget that includes welfare and the family; a budget described as the "most anti-social" that the Balearics have experienced.

It is against this background, therefore, that the services of the residencias, more important than ever, find themselves also subject to the virus that is crisis and to a cycle of crisis that is vicious and seemingly never-ending.

Alcúdia's old folks home, and more than just an old folks home, is mightily impressive. Whether the agencies of government are taking much notice of how impressive, however, is another matter entirely.


Any comments to andrew@thealcudiaguide.com please.