The Tender Trap

Trains don't have tenders as such any longer. What they do have are tenders of a different type; public ones to arrive at which firm gets the contract for this or that. Or to not arrive at. The tender for the train now arriving at Sa Pobla station has been delayed. We are sorry for any inconvenience this might have caused.

The trains operated by SFM (Serveis Ferroviaris de Mallorca) and the railway stations on the lines to Sa Pobla and Manacor from Palma are not being cleaned. The contract ran out at the end of June. The new tendering process has not been completed; indeed it seems to have all but run out of steam. As a consequence, the trains and stations are gathering litter and at Inca station the loos are shut because there is no hygiene service.

How is it that there can be such a break in continuity of service? Did someone fail to notice that a new contract was due? The answer is probably down to a failure of bureaucracy.

Though the rail service in Mallorca is pretty reasonable and inexpensive, there is something distinctly not right with it. Apart from the collapse of the extension to Alcúdia from Sa Pobla, it took ten months to get the line between Manacor and Sineu up and running again following an accident which occurred in May last year, and then you have the situation regarding the re-development of the old line between Manacor and Artà. When will it be completed? Will it be completed?

The new track and other facilities were due to have been completed some time between May and September this year. They won't be. They might be completed by the end of next year. Or they might not be. There is, and you might have guessed it, an issue with financing. However, that there is this issue with financing is a slight surprise.

When the Alcúdia extension was scrapped, funding from Madrid was meant to have been transferred to the Manacor-Artà line. If it was, then where is it? Or was there always going to be a shortfall on the budget that has now gone up to 150 million euros? Construction firms involved in the project are being left unpaid, indicative of a general malaise in the island's public sector of non-payment of suppliers, and one that President Bauzà is meant to be tackling.

Coming back to the breakdown in the tendering process for SFM's cleaning service, this highlights an issue as to how well or not the bureaucracy works in making the process happen smoothly. Putting out to tender makes contracts more transparent, but it doesn't always go to plan and indeed you wonder why it is really necessary.

As ever, we can rely on events in Puerto Pollensa to shed some light on the strange world of tendering in a Mallorcan style. Firstly, an example of when there is no tender. This occurred with the granting of a contract (later rescinded) to a firm charged with coming up with a general transport plan for the resort. The firm which was awarded it just so happened to have a family connection with the then town hall delegate for Puerto Pollensa. Something seemed a bit fishy, or so thought a number of people, especially as the firm in question had not previously undertaken such a project.

So much for transparency, something that the new mayor is planning to address. And being transparent and being seen to do the right thing was probably behind the mayor's demand that Sail and Surf should cease operations, only for him to say a couple of days later they could continue.

The story of Sail and Surf is bizarre. The sailing school has been in Puerto Pollensa for 40 years. What happened was that the school wanted a reduction in what it paid to the town hall. It was agreed that there would be a reduction, but, and despite having an annual concession with a four-year extension, the town hall reckoned that this demanded a new contract and therefore a new tender process.

Why such an established business should need to go through the rigmarole was anyone's guess. But the rigmarole was started and then got lost. As a result, the school started up again this year, someone found that everything wasn't quite in order, and the mayor, as I say, probably needing to be seen to be acting correctly, said the school had to stop. Then they could carry on, and an emergency tender notice for the "lot" that Sail and Surf has was posted onto the town hall's website. And the result of all this will be?

Not getting round to a new tendering process, not doing it all, or doing it but then forgetting that it was being done, when it was pointless doing it at all. The tender traps of Mallorca.


Any comments to andrew@thealcudiaguide.com please.