Wednesday, August 24, 2011

Join Our Club: Youth tourism market

Lloret de Mar is a Spanish resort synonymous with the growth of mass and packaged tourism. It occupies a place in tourism history alongside Torremolinos, Benidorm and Arenal (Playa de Palma) as being where it all really took off. In the late sixties, when my family swapped Hastings and Bournemouth for the newly exotic and cheap Spanish resorts, it was Arenal and Lloret that, probably through the pages of a Clarkson brochure, offered promises of a holiday experience alien to that of the south-coast end-of-the-pier variety.

Lloret has never shaken off its image. Try as it might have done, and like other resorts in Spain and Mallorca, it is still considered to be essentially naff. What it has also acquired is an image for trouble, one that it shares with resorts such as Magalluf.

This summer there has been disquiet among hoteliers, businesses and town hall representatives regarding the portrayal of Magalluf on Spanish national television channels, and specifically what goes on along the "strip". The head of the tourist businesses association Acotur has voiced his concern that Magalluf has been depicted as a lawless town.

Magalluf has had its share of trouble this summer; even a US marine managed to get himself hauled in following a fight. It has not been alone. In Arenal a bunch of German skinheads engaged in a spot of what was quite clearly racially motivated bother.

But the trouble in both resorts has been nothing compared with that in Lloret.

Earlier this month there was a battle involving some 400 tourists, French and Italian. A couple of nights later there were further incidents and twenty arrests, none of them, by the way, of British people.

The indignation felt by businesses in Lloret has led them to go further than those in Magalluf. The federation representing businesses offering recreational musical activities (which, one assumes, partly or totally means clubs) is considering asking a judge to look at whether tour operator publicity has in some way contributed to the incidents. The federation considers that this publicity, and also that of "intermediary agencies", has branded Lloret as a destination for drunken tourism.

It is not clear which tour operators or intermediary agencies the federation has in mind, as it is also not clear what charge might actually be levelled against them, but if it is the case that tour operators have in some way contributed, then what does this say about their responsibilities?

If you are going to pitch a resort to a youthful market, you are unlikely to portray it as tranquil and sedate. Which doesn't mean to say you have to describe it as somewhere you can go out, get off your face and have a good old bundle.

The tour operators do, when it comes to the youth tourism market, tread a fine line. It would be a strange tour operator indeed who didn't know what the priorities for a goodly part of this market would be, and these don't include "doses of local culture and scenery that gives you that serene feeling". Don't take my word for it, as these are the words of First Choice on its 2wentys holidays to Magalluf page: "not that we're really interested in that side of things".

Further down the page is a list of what things cost. Four items. A full English but otherwise a pint of beer, spirit and mixer and a bottle of wine. The 2wentys section on the website is headed with the advice to "join 2wentys for some serious party antics, with bar crawls, booze cruises and more ...". No suggestions of any drinking there then. And none at all on its Facebook page; apologies, Magalluf, but Gumbet in Turkey is apparently the place to get totally off of it this summer.

But what does anyone expect? What indeed do the good people of Lloret expect? They might not expect pitched battles with 400 tourists, but if your resort has a clubbing and youthful reputation, then I'm sorry but you are going to get people who like the odd cold drink or a hundred.

Ever since Club 18-30 first burst on the scene - its initial destination in its old, very much less raucous Horizon days was in fact Lloret - there have been "issues" surrounding the youthful, clubbing market. Yes, the tour operators do have to assume some responsibility, but they have also been responsible for a growth in resort supply, such as the clubs. In Lloret, to which neither 2wentys nor Thomas Cook's Club 18-30 go, why exactly is there a federation representing clubs? Who are these clubs for? Senior citizens?


Any comments to andrew@thealcudiaguide.com please.

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