The Time Of Day: Working hours and productivity

Did you know that there is a national commission in Spain dedicated to the rationalisation of timetables (Comisión Nacional para la Racionalización de los Horarios Españoles)? Well, you do now.

The title is a bit misleading. This commission isn't concerned with the "horarios" of buses or trains but with working hours. It wants, among other things, to bring the Spanish working day into line with most of Europe. In other words, the siesta would go.

The commission does not seek to make working days longer (the Spaniards already, contrary to what might be thought, tend to work longer than most Europeans). What it does seek is greater productivity, and Spain's productivity is one of Europe's lowest. Longer hours do not mean more productivity, as anyone, bar the most macho of managers, can tell you.

If it has its way, the commission would apply greater conformity to the working day, with 9-5 becoming more of the norm insofar as it can be said to be the norm anywhere nowadays. It would also like Spain to switch back to Greenwich Mean Time (some sixty years after abandoning it), a move, it reckons, that would aid productivity. Not that it does in Portugal where productivity is lower still.

There are a number of reasons for low productivity, not all of them to do with the siesta and the afternoon break, but some specifically are - phone calls not being taken; erratic schedules for appointments to fit around the break; too much commuting (in effect, four rush hours a day); too much food and potentially too much sleep.

To these can be added more general problems of higher levels of absenteeism than in other countries; lack of punctuality; too much time spent on meetings which aren't necessarily meetings just excuses for a chat and often in a café; and too little sleep (although some might nod off into a deep sleep in the afternoon, which is not a good idea, most don't but also don't sleep enough at night).

While there may once have been a sound reason for the siesta, and still is for those engaged in farming or labouring, there is less justification for it in what is now an advanced economy. Within the public sector there has been some attempt to move towards a 9-5 regime; the Ministry of Public Administration, for instance, has encouraged these hours. But there has been only limited success, and there is also the fact that many public offices which close at one or two o'clock then don't re-open later.

Coming into line with how business operates in other European countries would not be the only advantage for a realignment of the working day. Another would be that it would meet the demands of changing lifestyles. It isn't only the British, the Germans and other northern Europeans who get frustrated by the afternoon break, so also do increasing numbers of Spaniards. A further advantage would be to attack what is still something of a bureaucratic culture within business, as opposed to an entrepreneurial one.

Playing around with hours and time is, however, something of a challenge for a society that treats time with such disregard. This is no more than the case than with "mediodía". Just as lunch is literally a movable feast - any time you want it to be really - so also is midday. The vagueness of Mallorcan and Spanish time is probably the greatest culture clash that a northern European has to contend with. Midday is hardly ever twelve o'clock, but an appointment may be made for "mediodía", the exact time of which is anyone's guess. And whether the appointment is actually met is another matter; often it will not be because one man's one o'clock is another man's two-thirty.

This vagueness also leads to the almost unknown concept of punctuality. The word exists - "puntualidad" - but few have ever learnt what it means. I once turned up for an appointment bang on nine in the evening, as had been the arrangement. "Muy puntual," was the surprised comment. "I am English," I responded only half-jokingly.

For nine to five to become normal practice would require a pretty major shift in behaviour and culture, and, as with everything else, there is a tradition to be preserved, the siesta most obviously.

The commission for timetables faces opposition, such as that from the National Association of Friends of the Siesta. And yes, there really is one, and in October last year it held its first siesta championship. Seriously, there was a competition to judge the best siesta-ist. The commission may want to rationalise hours, but it will never be able to rationalise the irrational.


Any comments to andrew@thealcudiaguide.com please.