Wednesday, May 02, 2007

On The Buses

Here’s a strange thing.

I go to the tourist office in the paseo in Puerto Alcudia. Marina, do you have a new bus timetable? Oh, no, Autocares Mallorca aren’t bringing us any. Why not? Don’t know.

So, I go to the main tourist office in Alcudia. I ask Magdalena the same question. Same answer. Same lack of explanation.

So then I go to the Autocares office. Why aren’t you taking copies of the bus timetable to the tourist offices? Er, one girl passes me on to another. Something about tomorrow, or maybe, or something. Who knows?

Now, this might seem a slightly arcane subject to highlight, but it has a serious side. Fact is that the bus timetables always start on 1 May. Fact is that tourists need this information. Fact is that, among the top five questions tourist offices get asked, is what are the times of buses to …

Now personally I think worrying about what time a bus may or may not turn up is a form of stress best left at the airport check-in. When and if they come, they come. If you can get on, fine. If you can’t, just wait, or give up.

But this sort of thing matters to tourists. So, why is there such a disjointed approach to provision of information? Autocares Mallorca may not be a state company, but they are a stakeholder in the overall success, or otherwise, of their local community, of which tourists form a vital part.

Not to worry, the timetables will probably turn up tomorrow, or maybe they won’t.

Ok, so we’ve moved on from the pop quiz. Now, it’s old sitcoms. The title of this piece is from one. So, here goes. Name the actor who played Blakey? Easy.


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