Through the period of economic crisis, some hotel chains ran into financial problems. Mostly, these were solved by selling off specific hotels or giving up leasing arrangements through which chains managed establishments. Some hotels closed earlier in the season than had previously been the case in order to save costs, but hotels actually closing during the season while they still had guests in them, well that didn't happen. Crisis supposedly over, it now has happened, and it has happened at the Vita Delta Resort in Puig de Ros, just down the coast from Arenal. On Monday, the hotel closed with some 200 guests staying there. Their reaction was, as you might expect, not very positive. Turfed out of the hotel, they were finding it difficult to get alternative accommodation; tour operators and Vita were not, so guests complained, being very helpful.
It might be said that these guests should have known. But then they were guests not employees. Vita had announced to staff that the hotel would close on Monday. Despite this, the hotel was still taking bookings at the weekend. Its website now says that the hotel is closed for the season and will not re-open until 4 April.
So, what is all this about? A hotel chain that has got into financial difficulty? Or just one hotel that has had specific problems? There is a bit of both of these, but then there is also the fact that Vita's president, Josep Maria Morros, was sent to prison in July faced with charges that included unpaid tax, unpaid social security, falsification of documents and fraud.
The alarm bells were going off earlier in the summer, and they weren't all to do with fraud allegations. Earlier this summer, the town hall in Santa Pola in Alicante ordered the closure of Stella Maris hotel in the resort. It was on administrative grounds. Vita, the town hall said, did not have the necessary documentation to indicate that it should be running the hotel. Other Vita hotels in Spain have had issues, and the staff at the Delta have been operating for the past few weeks in the knowledge that things were far from ok. They have not been paid properly and the hotel itself is in significant debt to social security. It is being said that there will be an announcement on Monday. It could be that Vita will go under.
Whatever the background, the Delta's closure is a potentially damaging event. A four-star hotel with a seemingly good repeat customer base has had to throw those customers out. It may only be one hotel, but one hotel (not through any fault of the staff who have been just as badly treated) which creates such negative publicity is one hotel too many. The regional tourism ministry has been all but silent on the affair. It needs to get involved and seek to limit the damage.
Showing posts with label Closure. Show all posts
Showing posts with label Closure. Show all posts
Friday, September 19, 2014
Friday, April 27, 2012
MALLORCA TODAY - Renoir cinema to close
The Renoir cinema in Palma, known for showing art-house and English films, is to close by the middle of May. The closure is the result of what the owners Alta Films describe as an "unsustainable situation" which has seen losses over the past eight years.
See more: Diario de Mallorca
See more: Diario de Mallorca
Thursday, July 28, 2011
MALLORCA TODAY - Chemists' "strike" faces legal complications
The planned closure of pharmacies in Mallorca as from tomorrow in protest at non-payment by the regional government's health ministry has run into legal complications. It has been made clear that, among other things, pharmacies are obliged to dispense prescriptions and to maintain overnight services. Failure to do so would result in heavy fines.
Thursday, September 23, 2010
The Rumour Mill
Pacha has closed. Go on, make of that what you will. You've read it, think it to be true, and pass the information on until it becomes so widely accepted that it must indeed be true. Except, of course, that it's wrong. It may though remain as fact, where you're concerned, if you hadn't bothered to read this far.
Pacha has not closed. The club has been ordered by Calvia town hall to close one floor; that's all. Yet it is a victim of misinformation, disinformation even (and there is a difference), and the misinformation fellow-traveller, rumour. The rumour of its closure would be techno or house music to the ears of Robert Knapp. Who he? One of the findings by Knapp, in a seminal work on the psychology of rumours, was that a negative rumour made for a better rumour than a positive one.
The closure rumour is forever with us. And no more so than in what are, minus their tourists, the small-town, wildfire resorts of Mallorca. Once upon a time, a rumour would have remained in-house, or rather in-resort, but not now. Mention a rumour to a visitor, and the next thing you know it has taken on a cyber life, plastered across the internet. Through Chinese whispers or chaos theory, the rumour evolves until a wrongful claim of somewhere closing becomes Mallorca's tourism shutting down completely or the island being the subject of an alien invasion. Maybe there is some truth to those potty UFO sightings rumours after all. Mulder and Scully are seen collecting their luggage from baggage reclaim at Palma airport; from the little acorn of rumour to the mighty oak of conspiracy theory.
In the resorts, rumours of closure are what it must have been like when there was talk in the local pub of the mill, mine or steelworks shutting. Well maybe that's overdoing it, but the strategic importance of the bigger hotels inspires rumours like no others. In Puerto Alcúdia, the massive Bellevue complex has been closing most years since it truly opened as a hotel in 1984.
Earlier this summer the Bellevue rumours were in full swing once again, even in other resorts. Someone in Can Picafort told me he had overheard a conversation between some "business-looking" gentlemen in a bar in Búger of all places. What were they saying? It turned out he hadn't actually heard properly, but the conclusion was still the same. The seemingly random nature of the date that was being cited for this untruthful closure - 22 August - was, or should have been, grounds for scepticism, much as there should have been when the 22nd of a different month, October in 1844, was predicted as the day of Christ's second coming. Closure, if it's going to happen, which it wasn't, tends to be planned with greater precision, e.g. at the end of a month, unless it happens to be unexpectedly brought about by an alien invasion or the end of the world, and the Millerites of the second coming got that wrong as well - to their Great Disappointment. For the record, Bellevue came under new ownership earlier this summer: reports of its death have been greatly exaggerated.
Along the coast in Puerto Pollensa, you would have heard further scuttlebutt; another hotel and various bars also subject to closure rumours, some circulating for several weeks. The hotel in question is taking bookings via its website for next year. The bars are not closing. Bar-side or internet tittle-tattle, it has a habit of escalating. Better to just zip it, order another drink or go indulge a rumour fantasy world on the likes of snopes.com.
Sometimes a rumour is started maliciously, but more often than not it is merely the gossip that can be seen coming with the flashing lights of the prefix caveat "I've heard that ...". And this is followed up with the no-smoke-without-fire justification. We seem to crave the possible conflagration of a crisis, the bad-news rumour, perhaps to add to the persecution of the greater crisis as victims of what might be the end of the tourist world as we know it. We're all Millerites in our own little way and disappointed to discover that we'd been sold a rumour pup.
Closure rumours in the current climate take hold because they fit with what we know or think we know. Times are tough and rough, so there must be some truth to them. The rumours are collectively reinforcing, despite their apparent destructiveness. The communities of the resorts allow them to flourish, and then add to them as ever more rumour is piled on, a sort of one-upmanship. My rumour is better than your rumour. And the trouble is you never know where they might come from. You've read this, and I might unwittingly have supplied fuel for a rumour. Tell you what. I've heard that ... .
Any comments to andrew@thealcudiaguide.com please.
Pacha has not closed. The club has been ordered by Calvia town hall to close one floor; that's all. Yet it is a victim of misinformation, disinformation even (and there is a difference), and the misinformation fellow-traveller, rumour. The rumour of its closure would be techno or house music to the ears of Robert Knapp. Who he? One of the findings by Knapp, in a seminal work on the psychology of rumours, was that a negative rumour made for a better rumour than a positive one.
The closure rumour is forever with us. And no more so than in what are, minus their tourists, the small-town, wildfire resorts of Mallorca. Once upon a time, a rumour would have remained in-house, or rather in-resort, but not now. Mention a rumour to a visitor, and the next thing you know it has taken on a cyber life, plastered across the internet. Through Chinese whispers or chaos theory, the rumour evolves until a wrongful claim of somewhere closing becomes Mallorca's tourism shutting down completely or the island being the subject of an alien invasion. Maybe there is some truth to those potty UFO sightings rumours after all. Mulder and Scully are seen collecting their luggage from baggage reclaim at Palma airport; from the little acorn of rumour to the mighty oak of conspiracy theory.
In the resorts, rumours of closure are what it must have been like when there was talk in the local pub of the mill, mine or steelworks shutting. Well maybe that's overdoing it, but the strategic importance of the bigger hotels inspires rumours like no others. In Puerto Alcúdia, the massive Bellevue complex has been closing most years since it truly opened as a hotel in 1984.
Earlier this summer the Bellevue rumours were in full swing once again, even in other resorts. Someone in Can Picafort told me he had overheard a conversation between some "business-looking" gentlemen in a bar in Búger of all places. What were they saying? It turned out he hadn't actually heard properly, but the conclusion was still the same. The seemingly random nature of the date that was being cited for this untruthful closure - 22 August - was, or should have been, grounds for scepticism, much as there should have been when the 22nd of a different month, October in 1844, was predicted as the day of Christ's second coming. Closure, if it's going to happen, which it wasn't, tends to be planned with greater precision, e.g. at the end of a month, unless it happens to be unexpectedly brought about by an alien invasion or the end of the world, and the Millerites of the second coming got that wrong as well - to their Great Disappointment. For the record, Bellevue came under new ownership earlier this summer: reports of its death have been greatly exaggerated.
Along the coast in Puerto Pollensa, you would have heard further scuttlebutt; another hotel and various bars also subject to closure rumours, some circulating for several weeks. The hotel in question is taking bookings via its website for next year. The bars are not closing. Bar-side or internet tittle-tattle, it has a habit of escalating. Better to just zip it, order another drink or go indulge a rumour fantasy world on the likes of snopes.com.
Sometimes a rumour is started maliciously, but more often than not it is merely the gossip that can be seen coming with the flashing lights of the prefix caveat "I've heard that ...". And this is followed up with the no-smoke-without-fire justification. We seem to crave the possible conflagration of a crisis, the bad-news rumour, perhaps to add to the persecution of the greater crisis as victims of what might be the end of the tourist world as we know it. We're all Millerites in our own little way and disappointed to discover that we'd been sold a rumour pup.
Closure rumours in the current climate take hold because they fit with what we know or think we know. Times are tough and rough, so there must be some truth to them. The rumours are collectively reinforcing, despite their apparent destructiveness. The communities of the resorts allow them to flourish, and then add to them as ever more rumour is piled on, a sort of one-upmanship. My rumour is better than your rumour. And the trouble is you never know where they might come from. You've read this, and I might unwittingly have supplied fuel for a rumour. Tell you what. I've heard that ... .
Any comments to andrew@thealcudiaguide.com please.
Friday, November 30, 2007
How Can I Be Sure?
The local papers all go with the news that, after the months of rumour and denial, the hospital in Alcúdia is to close: at the end of December. (See previous: 4 November: And When I Woke Up In My Hospital Bed). The managing director, who had until recently been saying that rumours of closure were just that, rumours, has now come clean. The reasons for closure centre on the fall in the number of patients since the opening of the Inca public health hospital, a lack of specialists and the obsolete nature of some of the hospital’s equipment, the latter being something - one would have thought - that the Juaneda group who run the hospital would have been aware of for some while. Most of the hospital’s employees and its operations - in the general sense of the word - will transfer to Juaneda’s Hospital General de Muro. Alcúdia’s mayor still hopes that there might be a reconsideration, but this is no sudden consideration for closure; it has been on the cards for ages. The hospital will become a home for geriatric care.
Part of me says I don’t know what the fuss is all about. At a personal level, the Muro hospital is closer, and so long as it honours my health-insurance company, it really makes little difference; indeed it is better. But for many who use Alcúdia, they will want to be sure as to which insurance companies apply. I was in the hospital in Alcúdia the other day. I met a Mallorcan couple who I know well (there is another aspect to the hospital; though private, it is very much part of the community, and one invariably meets at least one person one knows, but be that as it may). I mentioned to this couple the fact that the hospital might be closing. It was the first they had heard of it (they live in Can Picafort, and maybe news doesn’t really travel that far here), and they were taken aback as their insurance company - the same as mine - does not list Muro in its annual brochure of centres. It’s ok, I said, Muro hospital has it (the insurance company) listed on its website. These are not people who would ever look at the internet, let alone a computer. So Juaneda face a PR issue, one of letting people know how it affects them. I can well imagine people beating a path to the Hospital d’Alcúdia looking for assurance that they will be able to use Muro.
Although the Inca hospital is not that far, I do wonder how the closure might impact on tourists. Go to the Hospital d’Alcúdia in summer and there are no small number of tourist casualties of varying sorts. The Muro hospital doubtless has the same; now it will likely to have to cater for all of them. I hope they’ve thought about that.
How sure can one be on the local beaches? For once, this is not an environmental issue, but a safety one. Apparently there are 42 beaches around the islands that fall into the high-risk category when it comes to drowning; the “Diario” has a map - there are four in Pollensa, one in Alcúdia, two in Muro (Playa de Muro) and three in Santa Margalida (Can Picafort and maybe Son Serra). It does not itemise the beaches, but it is not difficult to know which ones they are talking about. For instance in the case of Muro, the “two” must be the beaches either side of where the “torrent” exits into the sea by the Esperanza complex; for two, read THE beach. The at-risk beaches are not therefore necessarily tucked-away coves. Quite the contrary, they are some of the most populated, which is part of the problem; that, a lack of appreciation of sea conditions and the work of the lifeguards (which needs to be made easier).
I know of at least three drownings near me in Playa de Muro this summer. Yet you would hardly think of the sea there as risky; it is shallow, there are no rocks. But there are, as always, currents, and - in parts - a lot of people. I wrote briefly about the dangers in August when the sea was particularly turbulent (6 August: This Is The Sea). The sea - we adore it, but we should always fear it.
QUIZ
Yesterday - “Refugees”, Van Der Graaf Generator. Today’s title - one point for the singer who had the number one, but a big bonus for knowing who did it originally.
(PLEASE REPLY TO andrew@thealcudiaguide.com AND NOT VIA THE COMMENTS THINGY HERE.)
Index for November 2007
Albufera - 12 November 2007
Alcúdia’s old power station - 23 November 2007
Alcúdia’s power station - 6 November 2007, 7 November 2007, 10 November 2007
All-inclusives - 9 November 2007, 28 November 2007
Archaeology - 10 November 2007
Architecture - 21 November 2007
Autumn fairs - 5 November 2007, 12 November 2007, 14 November 2007
Balearic economy - 5 November 2007
Balearic Government - 1 November 2007
Beach-bars - 3 November 2007
Beaches - 3 November 2007, 6 November 2007, 7 November 2007, 30 November 2007
Blog second anniversary - 1 November 2007
Boats - 27 November 2007
Building - 10 November 2007, 20 November 2007
Cala San Vicente - 10 November 2007
Can Picafort - 15 November 2007
Cartoons - 14 November 2007
Casinos - 25 November 2007
Ceuta - 5 November 2007
City breaks - 14 November 2007
Climate change - 3 November 2007, 10 November 2007
Clínica Juaneda - 4 November 2007, 30 November 2007
Coastline - 6 November 2007, 15 November 2007, 21 November 2007
Condohotels - 22 November 2007
Culture - 24 November 2007, 26 November 2007
Demolition - 6 November 2007, 21 November 2007
Dijous Bo - 12 November 2007
Don Pedro hotel - 6 November 2007
Drownings - 30 November 2007
“El Jueves” - 14 November 2007
Energy - 11 November 2007
Environment - 1 November 2007, 3 November 2007, 6 November 2007, 10 November 2007, 21 November 2007, 23 November 2007
Euro 2008 - 22 November 2007, 24 November 2007
Expatriates - 24 November 2007
Ferrer, Miquel - 13 November 2007, 23 November 2007
Film - 18 November 2007
Football - 22 November 2007, 24 November 2007
Gatamoix - 12 November 2007
GOB - 1 November 2007, 10 November 2007
Golf - 1 November 2007, 23 November 2007
Gran Escala, Zaragoza - 25 November 2007
Grupo Femenía - 4 November 2007
History - 12 November 2007, 15 November 2007, 18 November 2007, 26 November 2007
Hospital d’Alcúdia - 4 November 2007, 30 November 2007
Hospital General de Muro - 4 November 2007, 30 November 2007
Hotels - 6 November 2007, 9 November 2007, 13 November 2007, 17 November 2007, 20 November 2007, 21 November 2007, 22 November 2007, 29 November 2007
House of Katmandu - 8 November 2007
Housing - 1 November 2007, 11 November 2007
Iberostar - 13 November 2007
Illegal building - 3 November 2007, 6 November 2007
Inca - 12 November 2007
King Jaime 1 - 18 November 2007
King Juan-Carlos - 11 November 2007
Language - 24 November 2007
Llull, Ramón - 25 November 2007, 26 November 2007
Marinas - 27 November 2007
Melilla - 5 November 2007
Moorings - 27 November 2007
Mountains - 19 November 2007
Nationalism - 13 November 2007
Nautical tourism - 27 November 2007
Paco de Lucía - 16 November 2007
Palma - 14 November 2007
Playa de Muro - 15 November 2007, 28 November 2007, 30 November 2007
Political parties - 13 November 2007, 23 November 2007
Pollensa fair - 14 November 2007
Pollentia - 10 November 2007
Promotion - 16 November 2007
Roman remains - 10 November 2007
Royal Family - 14 November 2007
Sa Pobla fair - 14 November 2007
Satire - 14 November 2007
Snow - 19 November 2007
Son Bosc - 1 November 2007, 23 November 2007
Theme parks - 25 November 2007
Thomson - 20 November 2007, 22 November 2007
Tour operators - 17 November 2007, 20 November 2007, 22 November 2007
Tourism statistics - 9 November 2007
Tourism strategy - 14 November 2007, 16 November 2007, 17 November 2007
Tourist spend - 8 November 2007, 28 November 2007
Tramuntana - 19 November 2007
TUI - 20 November 2007
Unemployment - 7 November 2007
Unió Mallorquina - 13 November 2007, 23 November 2007
Water supply - 13 November 2007
Winter in Mallorca - 7 November 2007, 11 November 2007
Winter tourism - 2 November 2007, 8 November 2007, 17 November 2007, 19 November 2007, 20 November 2007, 22 November 2007, 29 November 2007
World Travel Market - 12 November 2007, 13 November 2007, 14 November 2007
Yachting - 27 November 2007
Part of me says I don’t know what the fuss is all about. At a personal level, the Muro hospital is closer, and so long as it honours my health-insurance company, it really makes little difference; indeed it is better. But for many who use Alcúdia, they will want to be sure as to which insurance companies apply. I was in the hospital in Alcúdia the other day. I met a Mallorcan couple who I know well (there is another aspect to the hospital; though private, it is very much part of the community, and one invariably meets at least one person one knows, but be that as it may). I mentioned to this couple the fact that the hospital might be closing. It was the first they had heard of it (they live in Can Picafort, and maybe news doesn’t really travel that far here), and they were taken aback as their insurance company - the same as mine - does not list Muro in its annual brochure of centres. It’s ok, I said, Muro hospital has it (the insurance company) listed on its website. These are not people who would ever look at the internet, let alone a computer. So Juaneda face a PR issue, one of letting people know how it affects them. I can well imagine people beating a path to the Hospital d’Alcúdia looking for assurance that they will be able to use Muro.
Although the Inca hospital is not that far, I do wonder how the closure might impact on tourists. Go to the Hospital d’Alcúdia in summer and there are no small number of tourist casualties of varying sorts. The Muro hospital doubtless has the same; now it will likely to have to cater for all of them. I hope they’ve thought about that.
How sure can one be on the local beaches? For once, this is not an environmental issue, but a safety one. Apparently there are 42 beaches around the islands that fall into the high-risk category when it comes to drowning; the “Diario” has a map - there are four in Pollensa, one in Alcúdia, two in Muro (Playa de Muro) and three in Santa Margalida (Can Picafort and maybe Son Serra). It does not itemise the beaches, but it is not difficult to know which ones they are talking about. For instance in the case of Muro, the “two” must be the beaches either side of where the “torrent” exits into the sea by the Esperanza complex; for two, read THE beach. The at-risk beaches are not therefore necessarily tucked-away coves. Quite the contrary, they are some of the most populated, which is part of the problem; that, a lack of appreciation of sea conditions and the work of the lifeguards (which needs to be made easier).
I know of at least three drownings near me in Playa de Muro this summer. Yet you would hardly think of the sea there as risky; it is shallow, there are no rocks. But there are, as always, currents, and - in parts - a lot of people. I wrote briefly about the dangers in August when the sea was particularly turbulent (6 August: This Is The Sea). The sea - we adore it, but we should always fear it.
QUIZ
Yesterday - “Refugees”, Van Der Graaf Generator. Today’s title - one point for the singer who had the number one, but a big bonus for knowing who did it originally.
(PLEASE REPLY TO andrew@thealcudiaguide.com AND NOT VIA THE COMMENTS THINGY HERE.)
Index for November 2007
Albufera - 12 November 2007
Alcúdia’s old power station - 23 November 2007
Alcúdia’s power station - 6 November 2007, 7 November 2007, 10 November 2007
All-inclusives - 9 November 2007, 28 November 2007
Archaeology - 10 November 2007
Architecture - 21 November 2007
Autumn fairs - 5 November 2007, 12 November 2007, 14 November 2007
Balearic economy - 5 November 2007
Balearic Government - 1 November 2007
Beach-bars - 3 November 2007
Beaches - 3 November 2007, 6 November 2007, 7 November 2007, 30 November 2007
Blog second anniversary - 1 November 2007
Boats - 27 November 2007
Building - 10 November 2007, 20 November 2007
Cala San Vicente - 10 November 2007
Can Picafort - 15 November 2007
Cartoons - 14 November 2007
Casinos - 25 November 2007
Ceuta - 5 November 2007
City breaks - 14 November 2007
Climate change - 3 November 2007, 10 November 2007
Clínica Juaneda - 4 November 2007, 30 November 2007
Coastline - 6 November 2007, 15 November 2007, 21 November 2007
Condohotels - 22 November 2007
Culture - 24 November 2007, 26 November 2007
Demolition - 6 November 2007, 21 November 2007
Dijous Bo - 12 November 2007
Don Pedro hotel - 6 November 2007
Drownings - 30 November 2007
“El Jueves” - 14 November 2007
Energy - 11 November 2007
Environment - 1 November 2007, 3 November 2007, 6 November 2007, 10 November 2007, 21 November 2007, 23 November 2007
Euro 2008 - 22 November 2007, 24 November 2007
Expatriates - 24 November 2007
Ferrer, Miquel - 13 November 2007, 23 November 2007
Film - 18 November 2007
Football - 22 November 2007, 24 November 2007
Gatamoix - 12 November 2007
GOB - 1 November 2007, 10 November 2007
Golf - 1 November 2007, 23 November 2007
Gran Escala, Zaragoza - 25 November 2007
Grupo Femenía - 4 November 2007
History - 12 November 2007, 15 November 2007, 18 November 2007, 26 November 2007
Hospital d’Alcúdia - 4 November 2007, 30 November 2007
Hospital General de Muro - 4 November 2007, 30 November 2007
Hotels - 6 November 2007, 9 November 2007, 13 November 2007, 17 November 2007, 20 November 2007, 21 November 2007, 22 November 2007, 29 November 2007
House of Katmandu - 8 November 2007
Housing - 1 November 2007, 11 November 2007
Iberostar - 13 November 2007
Illegal building - 3 November 2007, 6 November 2007
Inca - 12 November 2007
King Jaime 1 - 18 November 2007
King Juan-Carlos - 11 November 2007
Language - 24 November 2007
Llull, Ramón - 25 November 2007, 26 November 2007
Marinas - 27 November 2007
Melilla - 5 November 2007
Moorings - 27 November 2007
Mountains - 19 November 2007
Nationalism - 13 November 2007
Nautical tourism - 27 November 2007
Paco de Lucía - 16 November 2007
Palma - 14 November 2007
Playa de Muro - 15 November 2007, 28 November 2007, 30 November 2007
Political parties - 13 November 2007, 23 November 2007
Pollensa fair - 14 November 2007
Pollentia - 10 November 2007
Promotion - 16 November 2007
Roman remains - 10 November 2007
Royal Family - 14 November 2007
Sa Pobla fair - 14 November 2007
Satire - 14 November 2007
Snow - 19 November 2007
Son Bosc - 1 November 2007, 23 November 2007
Theme parks - 25 November 2007
Thomson - 20 November 2007, 22 November 2007
Tour operators - 17 November 2007, 20 November 2007, 22 November 2007
Tourism statistics - 9 November 2007
Tourism strategy - 14 November 2007, 16 November 2007, 17 November 2007
Tourist spend - 8 November 2007, 28 November 2007
Tramuntana - 19 November 2007
TUI - 20 November 2007
Unemployment - 7 November 2007
Unió Mallorquina - 13 November 2007, 23 November 2007
Water supply - 13 November 2007
Winter in Mallorca - 7 November 2007, 11 November 2007
Winter tourism - 2 November 2007, 8 November 2007, 17 November 2007, 19 November 2007, 20 November 2007, 22 November 2007, 29 November 2007
World Travel Market - 12 November 2007, 13 November 2007, 14 November 2007
Yachting - 27 November 2007
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